Google & CSR – A Shareholder’s Perspective
I’m still fighting an uphill battle trying to get through all the Google-related news. I decided to just comment on particularly interesting or annoying items as opposed to everything that comes across my desk. In that spirit, I wrote last night about GoDaddy’s exit from the .CN market. You can read that post on china/divide.
I didn’t get a chance to post anything here yesterday on account of a little thing called the “Reader_S” virus. Lovely little bastard – I’m still waged in mortal combat with that insidious creature even after spending a good eight hours last night doing the old scan, delete, scan, repeat dance step. Wish me luck.
Anyway, I will try to get to some non-Google related items at some point. I expect that everyone is rapidly getting sick of the 24/7 Googlefest.
However, one related issue that has been rattling around inside my mostly-empty head involves companies like Google whose business decisions are, at least partly, influenced by moral principles. By all accounts, Sergey Brin in particular has pushed Google’s move out of China because he believes that censorship is wrong.
This is one of the big discussion points when it comes to Corporate Social Responsibility – at least it is for me. If a privately-held company makes a decision based on moral principles that might be bad for business, no one cares. But listed companies have lots of shareholders and are under certain disclosure obligations. What should be the standard in these cases? (Disclaimer: I am not an expert in securities law, so I will not pretend to know the current standard here, or even if there is one.)
Consider the ramifications of the Google China decision as discussed in this Yahoo news article:
A Google exit from China clearly opens the door for rivals such as Baidu and Microsoft while leaving the search leader with few near-term options for capitalizing on the fastest-growing Internet market in the world, analysts say.
A decision to remove its search engine from China would cheer human rights activists and freedom lovers, but would anger some shareholders.
At least in the short term, Google’s decision to leave China is obviously a poor business decision. In the medium to long term, however, it’s not so clear. Perhaps Google’s stance on censorship will engender a great deal of goodwill, and Google will reap the benefits in greater market share and customer loyalty in other countries. Impossible to predict.
Google is a good example of why corporate law in most jurisdictions gives executives and Boards of Directors a great deal of latitude in making such decisions. It’s simply too difficult to judge what is a “good” decision, and we don’t want juries or judges second-guessing businesspeople.
But if the Google situation may be murky, certainly as more and more companies institute CSR policies and, perhaps following the example set by Brin and Google, begin mixing in moral principles with purely profit-making motivations, will we start seeing decisions made on behalf of public companies that are obviously not in the best interests of the company?
If so, what to do about that? Will shareholders start suing corporations, alleging that their interests have been harmed by such decisions?
My personal feeling is that disclosure is key. Everyone knows that Google places a premium on not “doing evil.” Shareholders are/should be aware of this before buying Google stock. When Google makes a decision based on moral principles, therefore, it should not come as a shock to an investor, nor should they have an action against Google for making a poor business decision.
This should also hold for other public companies. If among the business goals of certain companies is the support of certain moral principles, and the company may make certain decisions motivated by moral principles that are at cross-purposes with purely profit-making activities, it should let investors know about this ASAP, preferably when the company is formed and its By-Laws written. If “moral principles” are incorporated into the company’s goals sometime after formation, that goal should be added to a company’s By-Laws and perhaps in all prospectuses.
Just some musings. I have a feeling that this will come up more often in the future.






I think it’s pretty cool when corporations have souls and try to act accordingly. It’s tiring always expecting them to work only for the $ and not care about the human side. So when someone does act humanely, we immediately suspect there is something more sinister afoot (profits profits profits?)
Good for any company that puts profits and the bottom-line second.
I met a guy in Australia years and years ago during one of their down-turns. I asked him about layoffs, etc. He said they didn’t do that … they jointly lowered salaries in support of each other. I of course did not believe him (I’m American!) and thought there was another reason they weren’t talking about yet.
Stan.
I just wrapped up my Googleish post as well, and I want to challendge you on the idea that it was a short term bad business decision.
Reason I say that is that their revenues in China were not really China based. Yes, they were booked here, but the market for those eye balls was overseas… it was not Coke trying to get local click throughs.
At the same time, the economic equation has only been China market is huge, and that the long term of operating in China is hugely profitable. What about the percentage of global revenues (the other 98%) that would have disappeared had they not pulled out? How much of their short term cash flow was at risk should Google remained in China, and then found their core compromised?
With regard to the news that Tom and China Mobile (or was it Unicom) were walking away, let them. Both of those groups will likely offering up the nationalistic PR angle and will soon realize that their consumers drove them to Google in the first place for a reason… and if all they lose are those, and perhaps a few more, then they are still ahead of Tiger’s sponsorship loses.. loses I am sure will partly be offset by customers who walk away from Microsoft and yahoo in other markets.
.. with regards to the ownership issue, I think one reason we do not see more pullouts of large firms is that executive are not just tied to the shareholders, but that the firms were largely not built by current executives. they are commodities at the end of the day, whereas Google’s founders are gods who lead their flock. A bit of an anomaly in that regard, and perhaps it gave them the flexibility they needed.
R